This privacy notice explains how Hair & Co Academy looks after personal information you give us or that we learn by having you as a client and the choices you make about marketing communications you agree we may send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.
- What information we collect about you
- How information about you will be used
- How long your information will be kept for
- Where your information is kept
- Access to your information and correction
- Other websites
- Changes to our privacy notice
- How to contact us
WHAT INFORMATION WE COLLECT ABOUT YOU
We collect information about you when you book onto our courses, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.
The information you give us may include your name, address, email address, phone number, relevant history , payment and transaction information, IP address and CVs.
HOW INFORMATION ABOUT YOU WILL BE USED
In law, we are allowed to use personal information, including sharing it outside the academy, only if we have a proper reason to do so, for example:
- To fulfil a contract with you ie to provide the service you have requested and to communicate with you about your course booking.
- When it is in our legitimate interest ie there is a business or commercial reason to do so, unless this is outweighed by your rights or interests
- When you consent to it: we will always ask for your consent to hold and use health and medical information.
We will therefore share your information with:
- Suppliers of our website Ceate.net
We have rigorous data protection and security policies in place with all our suppliers.
We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.
We would like to send you information about new courses which may be of interest to you. We will ask for your consent to receive marketing information.
If you have consented to receiving marketing, you may opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services. If you no longer wish to be contacted for marketing purposes, please contact our Administrator at Hair & Co Academy.
The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts and employee handbook.
HOW LONG YOUR INFORMATION WILL BE KEPT FOR
Unless you request otherwise, we will keep your information to contact you no more than six times a year for a maximum of 2 years from your last booked course.
After that time we will delete all your personal information, except for your name, and financial transactions (which we are obliged to keep for 6 years.
Information about unsuccessful job applicants will be deleted after four months.
See our data retention policyfor further information, including employee data.
WHERE YOUR INFORMATION IS KEPT
Your information is stored within the European Economic Area on secure servers provided by Create.net. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.
ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the personal information that we hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.
If you would like a copy of some or all of your personal information, please contact our Administrator at Hair & Co Academy.
We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.
You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.
We email e-newsletters to inform you about new courses provided by our training company. You have the opportunity to unsubscribe from e-newsletters at any time.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.orgor www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Essential Website / Session Cookies - These are strictly necessary cookies that enable our site to function as intended.
Analytical / Performance Cookies - These enable our web hosts, Create.net, to monitor the performance of our site (page loading speeds, etc) to ensure that everything is functioning correctly.
Functionality Cookies - These enable our customers to be recognised when they return to our site to improve our user experiences.
CHANGES TO OUR PRIVACY NOTICE
We keep our privacy notice under regular review and we will place any updates on this webpage. This privacy notice was last updated on 24 September 2019.
HOW TO CONTACT US
Please contact us if you have any questions about our privacy notice or information we hold about you:
- By email [email protected]
- Or write to us at Hair & Co Academy, 15a Whitefield rd, New Milton, Hampshire, BH25 6DE
You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern: